Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, password)
• Profile information (company name, industry)
• Usage data (reports generated, features used)
• Communications (support requests, feedback)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Develop new features and services

3. Data Security

We implement appropriate security measures to protect your personal information. All data is encrypted in transit and at rest using industry-standard AES-256 encryption. Your research data is completely private and only accessible by you.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time through your account settings.

5. Third-Party Services

We may use third-party services for analytics, payment processing, and AI capabilities. These services have their own privacy policies governing how they use information.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data

7. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@crftdweb.com